Augmented Intelligence Privacy Policy

Augmented Intelligence Privacy Policy

Augmented Intelligence respects your privacy, and we are committed to protecting your privacy through our compliance with this policy.

This policy applies to all Products and Services Augmented Intelligence provides to clients, including Markus AI.

For the purposes of this Privacy Policy "Personal Information" means any information relating to an identified or identifiable individual. Personal Information shall have the same meaning as “Personal Data” used in some jurisdictions such as the EU.

This privacy policy describes how Augmented Intelligence collects, uses, and shares Personal Information about consumers and other individuals within our clients, business partners, supplier and other organizations with which Augmented Intelligence has or contemplates a business relationship as a provider of Software as a Service on behalf of our clients though our products, services and applications.

Where we provide products, services, or applications as a business-to-business provider to a client, the client is responsible for the collection and use of Personal Information while using these products, services, or applications. This collection and use are covered by the client’s privacy policy, unless otherwise described. Our agreement with the client may allow us to request and collect information about authorized users of these products, services, or applications for reasons of contract management. In this case, this privacy policy, or a supplementary privacy notice, applies.

Augmented Intelligence respects your privacy, and we are committed to protecting your privacy through our compliance with this policy.

This policy applies to all Products and Services Augmented Intelligence provides to clients, including Markus AI.

For the purposes of this Privacy Policy "Personal Information" means any information relating to an identified or identifiable individual. Personal Information shall have the same meaning as “Personal Data” used in some jurisdictions such as the EU.

This privacy policy describes how Augmented Intelligence collects, uses, and shares Personal Information about consumers and other individuals within our clients, business partners, supplier and other organizations with which Augmented Intelligence has or contemplates a business relationship as a provider of Software as a Service on behalf of our clients though our products, services and applications.

Where we provide products, services, or applications as a business-to-business provider to a client, the client is responsible for the collection and use of Personal Information while using these products, services, or applications. This collection and use are covered by the client’s privacy policy, unless otherwise described. Our agreement with the client may allow us to request and collect information about authorized users of these products, services, or applications for reasons of contract management. In this case, this privacy policy, or a supplementary privacy notice, applies.

Personal Information We Collect and Use

This section describes the various types of information that we collect and how we use it.

  • Personal Information related to your or your employer’s business relationship with Augmented Intelligence. This includes Business Contact Information,

  • Personal Information Augmented Intelligence must collect due to legal- and compliance-related purposes, personal usage, registration, and participation data which Augmented Intelligence may generate through your use of products and services, application-related Personal Information including security related information,

  • Personal Information which Augmented Intelligence may receive from third parties,

  • Personal Information Augmented Intelligence requires to ensure your or your employer’s satisfaction with our products, services and offerings.

We do not collect Personal Information of users below the age of 16, or equivalent minimum age in the relevant jurisdiction.

Purposes and Legal Bases for Processing Personal Information

To provide services and products, including support:

  • performance of our contract with you, our legitimate interests and/or with your consent

For the operation of customer accounts:

  • performance of our contract with you, legal obligation, our legitimate interests and/or with your consent

To Improve and Develop Our Product and Services:

  • our legitimate business interests and/or with your consent

To Secure and Protect our Products and Services:

  • our legitimate business interests and/or compliance with laws

For service updates or marketing purposes:

  • performance of our contract with you, our legitimate interests and/or with your consent

To comply with legal requirements:

  • our legitimate business interests and/or compliance with laws

For any other purpose that has been notified, or has been agreed:

  • performance of our contract with you, our legitimate interests and/or with your consent

Purposes and Legal Bases for Processing Personal Information

To provide services and products, including support:

  • performance of our contract with you, our legitimate interests and/or with your consent

For the operation of customer accounts:

  • performance of our contract with you, legal obligation, our legitimate interests and/or with your consent

To Improve and Develop Our Product and Services:

  • our legitimate business interests and/or with your consent

To Secure and Protect our Products and Services:

  • our legitimate business interests and/or compliance with laws

For service updates or marketing purposes:

  • performance of our contract with you, our legitimate interests and/or with your consent

To comply with legal requirements:

  • our legitimate business interests and/or compliance with laws

For any other purpose that has been notified, or has been agreed:

  • performance of our contract with you, our legitimate interests and/or with your consent

Where we get Personal Information from

  • Directly from you

  • Market research organisations

  • Providers of marketing lists and other Personal Information

  • Suppliers and service providers

Where we get Personal Information from

  • Directly from you

  • Market research organisations

  • Providers of marketing lists and other Personal Information

  • Suppliers and service providers

Who we share Personal Information with

Internally - We may disclose your Personal Information internally within Augmented Intelligence to conduct our business and our contract with you.

Third Party Service Providers - We may share Personal Information with our third-party service providers to support our websites, products, and services. For example, we may use service providers for data hosting, application development, marketing, sales support and customer support.

Government Agencies – We may disclose your Personal Information as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator, national security, for the purposes of public importance or any other legal or investigatory process involving us.

We do not sell Personal Information as the term sell is commonly understood. In CCPA, a sale is defined to include disclosures of Personal Information to a third party for monetary or valuable consideration.

Information Security and Retention

Augmented Intelligence is committed to protecting the Personal Information you share with us. We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use or disclosure. These safeguards include role-based access controls and encryption to keep Personal Information private while in transit. We also require any third parties we use to implement appropriate safeguards, such as contract terms and access restrictions.

We only retain Personal Information as long as necessary to fulfil the purposes for which it is processed, we may retain your Personal Information for additional periods if necessary for compliance with legal obligations to process your Personal Information or if the Personal Information is needed by Augmented Intelligence to assert or defend itself against legal claims.

International Transfers

Augmented Intelligence may transfer (including allowing access to) Personal Information to its Affiliates and Third Party sub processors globally. Augmented Intelligence takes all reasonably required measures necessary for ensuring that such transfer is in accordance with Applicable Laws.

Your data protection rights

Augmented Intelligence operates in countries that provide different data protection rights (for example the GDPR, or CCPA). To the extent provided by applicable data protection laws in your jurisdiction, you have the following rights:

  • Your right of access - You have the right to ask us for copies of your Personal Information. You can request other information such as details about where we get Personal Information from and who we share Personal Information with.

  • Your right to rectification - You have the right to ask us to correct or delete Personal Information you think is inaccurate or incomplete.

  • Your right to erasure - You have the right to ask us to delete your Personal Information.

  • Your right to restriction of processing - You have the right to ask us to limit how we can use your Personal Information.

  • Your right to object to processing - You have the right to object to the processing of your personal data.

  • Your right to data portability - You have the right to ask that we transfer the Personal Information you gave us to another organization, or to you.

  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

  • Your right to opt-out – For specific processing types such as targeted advertising.

  • Your right not to be subject to a decision based solely on automated means - If the decision produces legal effects concerning you or significantly affects you in a similar way.

  • Your right to appeal – You right to appeal any decision by us to deny your privacy rights under applicable laws.

  • Your right to non-discrimination – Your right not to receive any discriminatory treatment when you exercise one of your privacy rights

Changes to the Privacy Notice

This policy may be updated from time to time and our website will indicate when the policy has been updated. You may access the current version at any time by clicking on the “Privacy Policy” link at the footer on our website. In some agreements with our customers and licensees, we may have provisions related to handling of Personal Information which may supersede the provisions of this privacy policy.

Contact

Should you have any privacy-related questions or comments related to this privacy policy, please send an email to privacy@axintelligence.ai

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